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We're sorry our customer portal is still unavailable. Find out how to book repairs and get updates on your rent account here. Customer Portal update

Southway Housing
  • Repairs & Rent

    Repairs & Rent

    • Your online account
    • How to book a repair
    • Looking after your home
      • Emergency repairs
      • Damp and mould
      • DIY and your responsibilities
      • Check your heating is working
      • Equipment and adaptations
    • Ways to pay your rent
  • Your home

    Your home

    • Your tenancy
      • Help for new tenants
      • Service charges
      • Buying your home
      • Advice when a tenant passes away
      • Exchanging your home
      • Rightsizing
    • Safety at home
      • Damp and mould
      • Fire safety
      • Gas safety
      • Water safety
      • Asbestos safety
      • Lift safety
    • Gardens and fencing
    • Leasehold
    • Environment
    • Frequently asked questions
  • Advice & support

    Advice & support

    • Cost of living
      • Welfare benefits
      • Budgeting
      • Debt
      • Support with food
      • Other support
    • Anti-social behaviour and hate crime
      • Anti-social behaviour
      • Hate crime
      • Report anti-social behaviour
    • Tenancy support and hoarding
      • 1-1 support
      • Hoarding
    • Domestic abuse
    • Age friendly & over 55s
      • Age friendly living
      • Age friendly project
    • Employment skills and training
      • Youth elevate
      • 1-1 career support
      • Find a job
      • Employment events
      • Help grow your business
      • Getting online
  • About us

    About us

    • Contact us
      • Contact us
      • Complaints
    • News and events
      • Latest news
      • Events
      • Southway Stories
    • Who we are and what we do
      • Our vision and values
      • Customer care standards
      • How we're run
      • Performance
      • Equality, diversity and inclusion
      • Corporate policies and documents
    • Jobs and careers
      • Current vacancies
      • Our benefits
      • Our culture
  • Get involved

    Get involved

    • Have your say
    • Customer voice strategy
    • Beautiful South fund
    • Community centres and learning hubs
    • Volunteering
  • Find a home

    Find a home

    • Applying for a home to rent
    • Buy through shared ownership
    • What we are building
    • Gecko Homes
  • Search

Site map

  • Home
    • Repairs & Rent
      • Book a repair
      • Looking after your home
        • Emergency repairs
        • DIY and your responsibilities
        • Check your heating is working
        • Equipment and adaptations
      • Ways to pay your rent
    • Your home & tenancy
      • Your tenancy
        • Help for new tenants
        • Service charges
        • Buy your home
          • Right to buy
          • Right to acquire
        • Advice when a tenant dies
        • Exchanging your home
        • Rightsizing
      • Safety at home
        • Damp and mould
        • Fire safety
        • Gas safety
        • Water safety
        • Asbestos safety
        • Lift safety
      • Gardens and fencing
      • Leasehold support
      • Environment
      • Frequently asked questions
    • Advice & support
      • Cost of living
        • Rent arrears
        • Welfare benefits
        • Universal Credit
        • Budgeting
        • Debt
        • Bills and other costs
        • Energy saving top tips
        • Support with food
        • Quids In Food Club
        • Get a loan
        • Bank accounts
        • Furnishing your home
        • Contents insurance
        • Money course
        • Useful links
      • Anti-social behaviour & hate crime
        • Anti-social behaviour
        • Hate crime
        • Report ASB
      • Tenancy support & hoarding
        • 1-1 Support
        • Hoarding
      • Domestic abuse
      • Age friendly & over 55s
        • Age friendly living
          • Age Friendly Schemes
          • With Care Schemes
          • Sheltered Schemes
        • Age friendly project
      • Employment skills & training
        • Youth elevate
        • 1-1 career support
        • Apply now for the Southway Academy
        • Employment events
        • Help grow your business
        • Getting Online
        • Find a job
    • About us
      • Contact us
        • Complaints
      • News & events
        • News
          • Housing advice
            • Angela Rayner visits Brickfields
            • Housing Benefit Review for over 66s
            • Protecting social housing for those in need
          • Tenant engagement
            • Our five-year plan shaped by you
            • New customer voice strategy
            • Your voice matters
            • Tenant Satisfaction Measures
            • More customers tell us they are satisfied with Southway
            • Have Your Say: Join our Service Groups
            • Have your say: Plans to improve your homes
            • Customer Voice Roadshows
            • Online Customer Voice Roadshow
            • Your Voice Roadshow and Coffee Training Workshop
            • How customers are changing our services
          • Homes and communities
            • Lasting benefits for communities
            • A focus on flags
            • Tenant evicted
            • Hate Crime Awareness Week
            • Hate Crime Awareness stall
            • Southway Academy graduates reflect on 'great experience'
          • Financial support
            • Government changes to welfare reform
            • Most Innovative Partnership Award
            • Supporting tenants with rent arrears
            • Take the stress out of Christmas
            • Warm Home Discount
            • Managed Migration to Universal Credit Update
          • Paying your rent
            • Report your rent increase to DWP
            • Rent and service charge changes
            • New Rent Setting and Service Charge Policy
          • Performance
            • Tenant satisfaction on the rise
            • Embracing new Consumer Standards
            • Your feedback is making a difference
            • Welcome to our new website
            • Understanding Consumer Standards
            • Southway receives latest inspection judgement
            • Inspection update and next steps
          • New homes
            • Application for Ryebank, Chorlton
            • Southway Housing joins JV North
            • 76 affordable homes in Didsbury
            • New homes consultation
            • New completion date for Stretford homes
          • Events
            • Upcoming housing surgeries and estate walkabouts
            • Begin your employment journey
            • 2025 fun and feedback events
          • Looking after your home
            • How to prevent frozen pipes
            • Awaab's Law
          • Health and wellbeing
            • Launching our Trishaw's
          • Equality and diversity
            • BOOST returns for its 2nd year
            • BOOST graduates
          • Environment
            • Southway raises the green flag
            • ‘Wonderful partnership’ celebrated with ninth Green Flag award for Barlow Hall
            • Climate Minister visits Barlow Hall Green Flag site
          • Our people
            • Meet John Bowker
          • Service news
            • Customer Portal update
        • Events
        • Southway Stories
      • Who we are and what we do
        • How we're run
          • Our Executive Team
          • Our Board Members
          • Our Committee Members
        • Corporate policies & documents
        • Customer care standards
          • Customer care dashboard
          • Customer care home visits
          • Customer care emergency situations
        • Quarterly performance
          • Annual performance
          • Inspection results
        • Our vision and values
        • Equality, diversity and inclusion
      • Jobs and careers
        • Our benefits
        • Our culture
    • Get involved
      • Have your say
      • Beautiful South Fund
      • Community centres & hubs
      • Volunteering
      • High involvement
      • Medium involvement
      • Low involvement
    • Find a home
      • Apply for a home to rent
      • Shared ownership
      • What we are building
        • Currently in development
        • Completed developments
        • Future development plans
    • Privacy policy
    • Data protection policy
    • Site map
    • Site Search
    • 404
Southway Housing
  • Home
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  • Repairs & Rent
  • Your home
  • Find a home
  • Advice & support
  • About us
  • Contact us
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  • Get involved
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