Knowing your benefits rights and how to claim will help you get all the help you're entitled to. The benefits system may be complex, but it doesn't have to be confusing.
The Advice Team were patient, kind and helpful with my concerns about bills and debts. They calmed me down when I got upset, being considerate about my mental health. By the end of the call, we were laughing. I'm now in control of my finances again, and out of the dark place I've been in for some time.Annette, Southway tenant.