• 1 to 1 support

    Some people in our homes reach a point where they require intensive support and many have lost the support they have been receiving from other agencies. Southway has a Tenancy Support Team dedicated to providing intensive tenancy related support to help manage complex situations, with a focus on early help and promoting independence. If you could benefit from this professional help, please fill out a contact form.

    Early Help Support

    Early Help is about engaging in a conversation on how to get back on track. Southway's Tenancy Support Coordinators carry out Early Help Assessments and can take the lead in managing an action plan with families. The assessment asks about all aspects of your life and helps to see past the presenting problem to identify its root cause.

    The Coordinators hold review meetings with families and other practitioners and Early Help Assessments are registered with Manchester City Council so that other agencies can see who is working with a family and taking the lead.

    Parenting Support

    Our Tenancy Support Coordinators are trained in delivering 1 to 1 Parenting Support, using the Family Links Nurturing Programme. The programme aims to improve parents' self-esteem, confidence and skills to encourage positive behaviour in their children.

    Resettlement Support

    Are you new to the area? Is this your first tenancy? Are you struggling to keep on top of everything you need to do now you have moved in?

    Our Tenancy Support Team can offer short term (up to 3 months) help to ease the settling in process:

    • Understanding your tenancy agreement and contacting us
    • Claiming benefits and maximising your income
    • Registering with local services
    • Accessing specialist support
    • What’s available in your local area
    • Information on furniture projects
    • Practical advice on decorating and maintaining your home

    Ask your Neighbourhood Office or Income Officer for more support. Alternatively, you can contact us on referrals@southwayhousing.co.uk

  • Further advice, help and information

    Help and Support Manchester provides information about services for adults and families that are provided by the City Council, NHS, other partners and voluntary sector in Manchester. Find out more by clicking here.