Our location:
Southern Gate
729 Princess Road
Manchester
M20 2LT

From Wednesday 1st November 2023 we are extending the opening hours of our office at Southern Gate. We are now opening from 9am instead of 10am Monday to Thursday, and we will also be open again on Wednesday afternoons. 

Our full opening hours are now:

  • Monday: 9am-3pm
  • Tuesday: 9am-3pm
  • Wednesday: 9am-3pm
  • Thursday: 9am-3pm
  • Friday: Closed
You can contact us by phone on 0161 448 4200 between 8am-5.30pm, Monday to Friday. These times have been extended as previously phonelines were only open 8am-1pm on Wednesdays.

  • Accessibility

    We aim to be as inclusive as possible. We want everyone to contact us and access our services in a way that meets their needs.

    Our office is wheelchair accessible, with an automatic entrance door and an on-site car park, to create ease of access. A disabled toilet is available inside at Reception.

    At Reception, we also have a Hearing Loop, to assist visitors with hearing difficulties.

    We aim to meet everyone's needs and give the best support possible. If you have any suggestions on how we can improve the accessibility of our office, please do not hesitate to get in touch.

  • By car

    Please enter 'Southway Housing' into your Sat Nav / Google Maps. This will be more accurate than using the postcode. Please note our location on the map above, which is on Princess Road and next to Christ Church, West Didsbury.


    Visitor parking is available at Southern Gate (in the short-stay car park in front of the barrier). Access is via Princess Road.

    If the car park is full, there are usually spaces on nearby streets just off Princess Road and Barlow Moor Road.
    There is also Pay & Display parking available across the Princess Parkway at Christie Fields, Derwent Ave, Manchester M21 7QS. 

  • On foot

    Our Visitors Reception is accessed via Princess Road. Please follow the advice above if using Google Maps.

  • By bus

    We are accessible by bus; use either:

    • Southern Cemetery Bus Stops (A, B or J) M20 2ZA
    • St Andrews School Bus Stop M20 2ZE
    • Mersey Crescent Bus Stop M21 7QA
  • By rail

    Our nearest train station is East Didsbury, M20 5WP.

    Walking distance from here is approximately 40 minutes so we would recommend getting a bus or tram from here (see advice).

  • By tram

    The nearest tram stops are:

    • Burton Road M20 1JQ
    • Withington M21 7GB

     Walking distance from these is approximately 15 minutes.