There are a number of ways that you can get in touch with us...
If using the form above, please include your name, address and as much detail as you can give about the issue or query.
To pay rent
- Call 0161 448 4200
- Press 1 for Rent Account
- Press 1 to make your automated payment
The payment is made by bank debit card or credit card. Have your rent reference handy (you can get this via your rent card or your online account) and follow the step-by-step instructions.
For all other enquiries
Call 0161 448 4200 to speak to a Customer Hub Advisor. Lines are open from 8am-5.30pm, Monday to Friday.
View our Facebook page. You can reach us on Facebook 9am-5pm, Monday to Friday.
Tweet us @southwayhousing. You can reach us on Twitter 9am-5pm, Monday to Friday.
You can to speak to us in person or via post at the below address
Southway Housing Trust,
729 Princess Road,
For press/media enquiries:
Our location:Southern Gate729 Princess Road
Please enter 'Southway Housing' into your Sat Nav / Google Maps as this will be more accurate than using the postcode. Please note our location on the map above, which is on Princess Road and next to Christ Church, West Didsbury.
Visitors parking is available at Southern Gate (in the short-stay car park in front of the barrier) - access is via Princess Road.
If the car park is full, there are usually spaces on nearby streets just off Princess Road and Barlow Moor Road.
There is also Pay & Display parking available across the Princess Parkway at Christie Fields, Derwent Ave, Manchester M21 7QS.
Our Visitors Reception is accessed via Princess Road. Please follow the advice above if using Google Maps.
We are accessible by bus; use either:
- Southern Cemetery Bus Stops (A, B or J) M20 2ZA
- St Andrews School Bus Stop M20 2ZE
- Mersey Crescent Bus Stop M21 7QA
Our nearest train station is East Didsbury, M20 5WP.
Walking distance from here is approximately 40 minutes so we would recommend getting a bus or tram from here (see advice).
The nearest tram stops are:
- Burton Road M20 1JQ
- Withington M21 7GB
Walking distance from these is approximately 15 minutes.