• Contact Us

    There are a number of ways that you can get in touch with us...


    Please enter your details below

    Please enter your first name.
    Please enter your last name.
    Please enter your email address.
    Please enter your Southway address (if you are not a tenant, please enter value N/A)
    Please enter a message.


     If using the form above, please include your name, address and as much detail as you can give about the issue or query.


    House Phone  by phone

    To pay rent 

    1. Call 0161 448 4200
    2. Press 1 for Rent Account
    3. Press 1 to make your automated payment

    The payment is made by bank debit card or credit card. Have your rent reference handy (you can get this via your rent card or your online account) and follow the step-by-step instructions.


    For all other enquiries

    Call 0161 448 4200 to speak to a Customer Hub Advisor. Lines are open from 8am-5.30pm, Monday to Friday.


    Facebook Logo Blue  by Facebook

    View our Facebook page. You can reach us on Facebook 9am-5pm, Monday to Friday.


    Twitter by Twitter

    Tweet us @southwayhousing. You can reach us on Twitter 9am-5pm, Monday to Friday.


    Person in person

    You can to speak to us in person or via post at the below address


    Envelope  by post

    Southway Housing Trust,
    Southern Gate,
    729 Princess Road,
    M20 2LT


    For press/media enquiries:

    Please enter your details below

    Please enter your first name.
    Please enter your email address.
    Please enter your last name.
    Please enter a message.
  • Find Us

    Our location:

    Southern Gate
    729 Princess Road
    M20 2LT

    By car

    Please enter 'Southway Housing' into your Sat Nav / Google Maps as this will be more accurate than using the postcode. Please note our location on the map above, which is on Princess Road and next to Christ Church, West Didsbury.
    Visitors parking is available at Southern Gate (in the short-stay car park in front of the barrier) - access is via Princess Road.
    If the car park is full, there are usually spaces on nearby streets just off Princess Road and Barlow Moor Road.
    There is also Pay & Display parking available across the Princess Parkway at Christie Fields, Derwent Ave, Manchester M21 7QS. 


    On foot

    Our Visitors Reception is accessed via Princess Road. Please follow the advice above if using Google Maps.


    By bus

    We are accessible by bus; use either:

    • Southern Cemetery Bus Stops (A, B or J) M20 2ZA
    • St Andrews School Bus Stop M20 2ZE
    • Mersey Crescent Bus Stop M21 7QA


    By rail

    Our nearest train station is East Didsbury, M20 5WP.
    Walking distance from here is approximately 40 minutes so we would recommend getting a bus or tram from here (see advice).


    By tram

    The nearest tram stops are:

    • Burton Road M20 1JQ
    • Withington M21 7GB

     Walking distance from these is approximately 15 minutes.