Ways to pay your rent:
You can manage (and pay) your entire rent account online with Southway. Use your bank debit card or credit card to pay online (through secure 'allpay' Internet Payments). All you need is your 19 digit payment number (on your rent card or through your online account) and a credit or debit card.
For smartphone payments follow the link below and download the allpay App from the iphone App Store or Google Play for Android devices, this way you can pay via your smartphone!
If you claim Housing Benefit to pay your rent, you can choose to have it paid direct to us (though this will change with Universal Credit for working age tenants). If your Housing Benefit covers your full rent, you will need to use a different payment method to pay the rest.
One of the easiest and best ways to pay. No queuing and no need for using debit or credit cards. You won’t even need your rent card. Just call us on 0161 448 4200 and we can set up the direct debit over the phone (or send us your completed direct debit form). Once your direct debit is set up, it will automatically pay your rent (weekly, every two weeks, every four weeks or monthly – it’s up to you). So you can forget about it and get on with your life!
All you need is a UK registered mobile phone and you can pay your rent any time, anywhere. To set this up, visit our online payments provider ('allpay') and register your credit or debit card. You can then pick a text code and will be sent your text password. Once this is all set up, you can make your rent payment by texting ‘pay’ to 81025, along with your text code, password, and amount that you want to pay.
This is similar to a Direct Debit. The money goes in straightaway, and there's no danger you'll forget to pay! However, this is a financial instruction between you and your bank (rather than between you and ourselves). We have a simple form for you to print out, fill in and send to your bank. Go to standing order form.
You'll need to put your tenancy reference number on the form (it's on your rent card and also in your online account.) If you can't print out the form, or need advice, please contact us.
You can still use the 24 hour automated payment service provided by 'Allpay' - just phone the Customer Hub and select the RENT option, and then you will be prompted to PRESS 1 to make a payment. You'll need the 19 digit reference from your rent card.
Use your rent card to pay at any post office. Pay by cash, cheque or debit/credit card. It's a free service. Find your nearest post office (external site).
Paypoint has 26 outlets throughout the Southway area. You can now pay your rent or service charge at a Paypoint, using your Southway rent card and cash or your debit/credit card.
Whichever way you pay, please keep the receipt they give you.
Use your rent card to pay at any outlets displaying the Payzone logo in the UK. If you want
to know where your nearest outlet is, you can search online at www.payzone.co.uk
Send a cheque (made out to Southway Housing Trust) to:
Southway Housing Trust
825 Wilmslow Road
Write your name, address and tenancy reference number (from your rent card or online rent account) on the back of the cheque. Don't send cash through the post!