Due to an extraordinary demand on our repairs service and Covid-related staff shortages, we are sorry to advise that we are only able to deal with repairs that are an emergency or urgent at the moment.

Our customer reception at Southern Gate is also currently closed.

However, we wish to clarify that all your other Southway services are operating as normal.

We are working hard to resolve this situation and are reviewing the position constantly. We will be updating our website and social media pages with any changes to the service, so please check here for the latest update.

In order to prioritise and protect tenant and customer safety and wellbeing during this temporary period of limited resources, if you require an emergency repair only, then please call us on 0161 448 4200.

We will endeavour to deal with all other enquiries as soon as we possibly can. For anything else please contact us via our website or social media pages.

We sincerely apologise for any inconvenience this may cause and please be assured that we are doing everything in our power to reopen and reinstate all your usual Southway services as soon as possible.