Meet Tom and Nick. They work for Draincare, who are our new drainage contractors. If you are a Southway tenant and need someone to come to your home about a drainage problem then Tom, Nick and their colleagues will be out to help.

We’re really pleased to be working with them and they are looking forward to helping you. They will always carry their ID with them so you can ask to see it to make sure they are who they say they are.

You can report non-emergency drainage and other repairs through our online customer portal, or visit our Contact Us page for other ways to get in touch.