Welcome to Southway's new website. We've tried to make things as simple as possible and all information should be no more than 3 clicks away.

Your account

Make an account really quickly and have access to your full rent account and statements, the 24 hour repair booking system where you even keep track of live repair status and history, view your tenancy details, find key documents and personally tailored, relevant information for you.

Home & Tenancy

In the Home & Tenancy section, you'll find anything to do with the direct management of your property and tenancy. This includes paying rent, general tenancy management, repairs to your home, your garden and DIY. In this section you can also look into exchanging or buying properties and find out more about looking for homes and the application process.

Support & Services

Southway offers a wide range of Support & Services that show we are about more than just the roof over your head. We provide support and services for you and your family as well as the wider community. In this section you will find out all the ways in which we can help and all the work we do that is much more than bricks and mortar! From the projects we do with older people or helping you with finances, to ASB and crime and the wider environment. 

Ask a question

If you can't find what you are looking for, use the Ask a question section will can get your answer. We use our most frequently ask questions to ensure this section provides useful and relevant information to you.

About Us

All the corporate information about Southway and how we are run appears in the About Us section as well as ways to get involved with us and looking for jobs.

We're really pleased to be launching our new site making it much easier for tenants to find what they are looking for as well as use our online services. It'll provide a much quicker point of contact as well as allow tenants much more freedom to manage their tenancies whenever they want to.

Karen Mitchell, Chief Executive, Southway Housing