You can find many services on our customer portal.
Here are just some of the things you can do:
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Raise and cancel many repairs
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Find your rent balance and make payments
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See your tenancy details and get your tenancy reference number
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Check and request updates to your contact phone numbers
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Report anti-social behaviour and complaints
If you have an emergency repair you still need to call us on 0161 448 4200 to report that.
What do I need to do?
We have recently update do our customer portal. If you logged into the previous portal after 2020 then you will be automatically registered in the new portal, and follow the simple instructions to log in. If you've never used our portal or not logged into the previous one since 2020, you will need to register using your Tenancy reference number.
What can I do if I can't log in or register?
If you're unable to login, please call 0161 448 4200 for help.