You may be asked to pay extra service charges to cover communal services if you live in a flat, on an estate or in a sheltered housing scheme.
These charges cover things like:
- Cleaning
- Lift maintenance
- Ground maintenance
- Personal services like fuel charges and community alarms
If this applies to you, your rent increase letter will let you know your service charges for each year and whether there has been an increase.
Service charges are calculated every year based on how much the services we provide are expected to cost us for the financial year ahead.
Changes to rent and service charges
Every year, we review rents and service charges to make sure we’ve got enough money to provide the services you need. Watch our quick video guide for a breakdown of the changes, why they're happening and the support available to all our tenants.
