How We Run

How we're run

Our skilled Board and Committee members work together to shape Southway’s future.

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Corporate Policies

Corporate policies & documents

Explore our key policies, reports, and Five-Year Plan in one place.

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Customer Care

Customer care standards

Our customer care standards were shaped with tenants to meet high expectations.

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TSM Performance

Quarterly performance

View our latest quarter satisfaction scores on repairs, complaints & neighbourhoods.

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Our Values

Our vision and values

Great homes, standout service, and values that help communities thrive.

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TSM Annual Performance

Equality, diversity and inclusion

We’re building fair, inclusive services for all, guided by our Equalities Scheme.

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