Homes In Focus Group – 11.30am-1.30pm, 4th December, Southway Housing Trust’s Southern Gate office
Service Influence and Improvement Groups are a key part of our new Customer Voice Strategy. They give tenants the opportunity to shape the services that matter most — and we’d love for you to get involved.
The Homes in Focus Group is about you – our tenants and residents – helping guide how we invest in your homes.
We want your views, ideas and challenges to shape our plans. Our aim is to provide warm, safe, energy-efficient homes now and in the future. Your involvement will ensure our programmes reflect what really matters to you.
What we’ll talk about:
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Our New Asset Management Strategy
Get to hear about and influence our long-term plans to keep your homes safe, high-quality, and future-ready.
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Damp and Mould
Learn how we’re tackling these issues — and share your thoughts on how we can do better.
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The Warm Homes Programme
Hear updates on loft insulation, ventilation, and our Energy Assessment Survey — all designed to make your home warmer and easier to heat.
Our Warm Homes programme aims to make sure your homes are warmer and easier to heat.
Future sessions will explore:
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What makes a “good home”
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How we can improve communication
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In which areas we should start the first and which works matter the most to you, for example kitchens and bathrooms.
This is your chance to influence real change. Help us set the priorities that matter most to you and your community.
Interested in attending?
Please email Tina Murphy on t.murphy@southwayhousing.co.uk or call her on 0161 448 4228 to find out more. We look forward to hearing from you!
