We’re currently upgrading our IT systems to serve you better — and as part of this work, our tenant portal Mysouthway.com will be temporarily unavailable. We're currently planning for that service to stop from 4.30pm on Tuesday 14 October until further notice. Please note the eariler time when the portal will close down.
We’re really sorry for any inconvenience this may cause. These improvements will help us provide better services for you once everything is up and running.
Need to report a repair or get in touch? We’re still here to help:
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Use the Contact Us form on our website
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Call our Customer Hub on 0161 448 4200
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Send us a direct message on Facebook Messenger
Need help with your rent account? We’re here for you.
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📞 Call us on 0161 448 4200
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📧 Email us at incomecollections@southwayhousing.co.uk
If you normally use the portal to pay your rent you can find other ways to pay here
While Mysouthway.com is unavailable, we’re expecting a higher volume of calls — so it might take a little longer to get through. We always welcome your call, but for quicker answers, you might find what you need on our website:
🌐 www.southwayhousing.co.uk
Our Contact Us form and Facebook Messenger are fast, easy, and convenient options for you to get in touch.
Thank you for your patience while we make these improvements — we’ll keep you updated!
