Supporting tenants with rent arrears

12/02/2025

Rightsizing

Tenants with rent arrears supported to move to a right size home

If you’re living in one of our homes that’s become too big for your needs, we’re trialling a project with Manchester City Council to help you move to a smaller home and clear rent arrears up to £2,500.

Managing any home can be challenging and we understand that when you’re living in a home that isn’t right for you, it can be stressful and sometimes an added financial strain.

Dahlia House 166

What is rightsizing?

Your home should be just right. Have you ever wondered about moving home? We can help you find the right fit. We help Southway Housing tenants find homes that feel right to them. Our service is called ‘rightsizing’.

A new home might be more suitable for several reasons including: 

  • Medical and mobility needs
  • Saving money on household bills, including rent
  • Less cleaning and household maintenance
  • Avoiding the bedroom tax
  • Moving to a different area

If you’ve fallen into rent arrears and are living in a home with two or more bedrooms that aren’t being used, please get in touch with your Income Officer so we can support you to find the right home.

Rightsizing (1)

“People’s needs change, and we want to make sure falling behind on rent doesn’t stop you from moving into the right home. This also frees up bigger homes for families who are experiencing homelessness."

- Lai Chan, Income Manager, Southway Housing

How does it work? 

You’d need to be registered on the city council’s Manchester Move website so we can help you find and bid on suitable homes.

After moving to another home, you would receive a £2,500 incentive which would be used to clear your rent arrears, and any remaining balance would be credited to you.

The city council’s rightsizing team would also help you with removal costs.

Find out more on Rightsizing