Get in touch with our Customer Hub
Your message will go straight to our Customer Hub. We’ll aim to get back to you within 5 working days.
Log into your online account to book non-emergency repairs and check your rent.
Complete the online form on this page to send a message to our Customer Hub.
Call our Customer Hub on 0161 448 4200.
Our hub is open:
- Monday to Friday
- 8am-5:30pm
- This number is open 24/7 for emergencies
Our office is open Monday to Friday from 9am-3pm.
You can visit or write to us at:
Southway Housing Trust
Southern Gate
279 Princess Road
Manchester
M20 2LT
This channel is a way for you to get the most important information and news regarding your tenancies, homes and communities, direct to your WhatsApp.
Our Communications team is happy to help with enquiries from the media.
Contact communications@southwayhousing.co.uk. This email address is not monitored for customer enquiries.
We’re sorry that you’ve not been happy with our service, and we want to put that right for you.
Please submit your complaint via our complaints section of the website.
You can also contact us on 0161 448 4200 or email southway.complaints@southwayhousing.co.uk or visit our offices at the above address.
More information about our complaints policy.
