The online repairs portal is the quickest way to book a repair- at a time that suits you. Click here to login.
How to book a repair online
The Tenant Portal allows you to log non-emergency* standard day-to-day repairs around your home in five easy steps.
Step 1: Log into your MySouthway account and Click on the ‘Book Repair’ button.
Step 2: Simply search for the type of repair you require or click on the relevant repair area. Each further selection you make will narrow your options, helping you pick the right repair.
Step 3: You will then be given a summary of the repair you are about to order. Here you can add some more information about the repair or choose to add a photo.
Step 4: Choose the time and date that suits you and click ‘Reserve Slot’.
Step 5: To confirm the time and date selected, click on the ‘Confirm this time slot’ button.