There have been changes to benefits in the UK. One of these is the new Universal Credit (UC), the online benefit combining working age benefits and tax credits into a single monthly payment.
We know some tenants are worried about moving on to Universal Credit, but you don't need to be. The process is simple when you have taken the steps to prepare, and we have lots of support available to you to help you get ready and make your claim.
We have a dedicated Universal Credit Officer, Nadine, who is here to help you. Sha can advise you on:
- Making a claim
- Minimising errors to prevent delays
- Managing until your first payment
- Managing through a crisis
- English language classes
- Digital training & access opportunities
- Foodbanks & Food Clubs