Help and Support

  • 1 to 1 support

    Some people in our homes reach a point where they require intensive support and many have lost the support they have been receiving from other agencies. Southway has Community Support Officers dedicated to providing intensive tenancy related support to help manage complex situations, with a focus on early help and promoting independence. If you could benefit from this professional help, please fill out a contact form.

  • Further advice, help and information

    Help and Support Manchester provides information about services for adults and families that are provided by the City Council, NHS, other partners and voluntary sector in Manchester. Find out more by clicking here.

  • Hoarding

    We have developed a comprehensive approach to tackling hoarding and this service is available to non-Southway tenants.

    • What is hoarding?
      Hoarding is defined by the NHS as “Excessively acquiring items that appear of little or no value and not being able to throw them away, resulting in unmanageable amounts of clutter”.
      Compulsive hoarding can be a distressing and debilitating psychological condition, and since 2013 hoarding disorder has been recognised as a Mental Health condition.
    • How can Southway help?

      Our Community Support Team runs a project ‘Tidy Homes Tidy Minds’ which provides a specialist resource to identify and address properties affected by hoarding with the aim of making a real long term difference to the individual’s life. The approach equips individuals with skills and coping techniques to maintain their homes in the future alongside providing a better and safer living environment.

    • More details and contact

      For more details and to contact our hoarding specialist click here.

      To read more about our Tidy Homes, Tidy Minds scheme and Hoarding Service Offer; see our brochure.