Parts of Manchester around the River Mersey are at imminent risk of flooding if water levels continue to rise.

Your home is currently in a high-risk flood zone (red alert).

This means you should familiarise yourself with the information below, prepare your home, and if you can, go to stay with family or friends.

What you should now

  1. Move your possessions upstairs or off the floor as far as is possible
  2. Prepare a bag that includes medicines and insurance documents
  3. If you can, go now to stay with family or friends for the night. This won’t be seen as breaching Covid rules. However you should continue to follow Covid-safe rules, opening windows and keeping a distance.
  4. If you cannot stay with family or friends, move upstairs. You don't need to evacuate immediately.
  5. Please check further guidance at the bottom of this page under "Further steps to take if it is safe to do so"

If you are ill, vulnerable or unable to vacate your home for any other reason, please contact us on 0161 448 4200.

For regular updates and any further actions, you can keep up to date on  www.manchester.gov.uk/stormchristoph 

What to do if you need to evacuate your property (and you cannot stay with family or friends)

1. Make your way immediately to Wythenshawe Forum which is the evacuation reception site for this area.
Address: The Forum Centre, Simonsway, Wythenshawe, Manchester M22 5RX

Although Covid restrictions still apply - people's safety is most important. Residents should follow local advice if they are required to evacuate.

If you are ill, vulnerable or unable to vacate your home for any other reason, please contact us on 0161 448 4200.

Visit www.manchester.gov.uk/stormchristoph for the latest information.


Useful links and Reporting flooding

  1. Sign up for Flood warnings at: www.gov.uk/sign-up-for-flood-warnings
  2. To report flooding, phone the Environment Agency incident hotline: 0800 80 7060
  3. Check what to do in case of a flood: www.manchester.gov.uk/stormchristoph    Facebook: Manchester City Council Twitter: @ManCityCouncil
  4. For advice and updates contact the Floodline on 0345 988 1188 using quick dial code 143116#5.
  5. If in immediate danger phone: 999

 

Further steps to take if it is safe to do so;

Indoors
• Turn off electricity, gas, and mains water supplies.
• Move as many possessions as possible upstairs or into the loft. Smaller items should be removed from the property for safekeeping.
• Ensure that furniture that cannot be moved is tied down to prevent it from floating and damaging other belongings.
• Disconnect appliances connected by rigid pipes to the mains supply. This prevents the pipes from snapping if the appliances float off.
• Block sinks and baths with a weighed down plug as plugs can let in floodwater.

Outdoors
• Your local authority may provide flood boards or sandbags. They can be used to cover the building's vents, doors, lower windows and air bricks to reduce the amount of water that gets in.
• Once the flood has passed, remove all coverings to allow air to circulate as soon as possible.
• Flow valves for propane gas or oil storage tanks should also be shut off.

Do
• Keep extension cables out of water and wear rubber boots.
• Avoid enclosed areas that may not be ventilated and where hazardous fumes may build (e.g. garages and cellars).
• Call the National Grid immediately if you smell gas or suspect a leak, their number is 0800 111 999.
• Beware of rogue traders and cold callers who may try to exploit the aftermath of flood-hit areas.

Don't
• Walkthrough floodwater, along river banks or cross river bridges if avoidable. As much as 15cm of fast-flowing water can knock you over and banks or river bridges may collapse in extreme situations.
• Let children play in floodwater or with contaminated belongings.
• Re-enter your property unless you are sure it is safe to do so.

Other Helpful Numbers
• The Environment Agency flood telephone helpline should be the first port of call for the most up-to-date advice for your area. Their number is 0845 988 1188.
• You can also sign up for Floodline Warnings Direct by calling 0845 988 1188 or Typetalk 0845 602 6340.