Southway Board and Committees
Board and Committee Members are volunteers. Appointments are skills-based, within a constituency-based membership framework. Our Board and Committees set wider aims and objectives and makes sure our staff meet the standard of service. Find out more about our Board and Committees by clicking here.
Tenant Scrutiny Panel
The Scrutiny Panel takes an in depth look at the way Southway does things to make sure that tenants receive effective and efficient services. A high level of time and commitment is required. Support, refreshments and any out of pocket expenses are provided.
What do they do?
The first exercise the Panel carried out was to determine if Southway had delivered on the five year promises it made to tenants at the point of transfer back in 2007. The review was completed in October 2012.
The Panel has since completed another six reviews since then; Complaints, Out of Hours Repairs, Concessionary Services, Anti Social Behaviour, Rent Collection and Communication and Void (empty) Properties. A review of communications around repairs has just started (November 2018).
The purpose of scrutiny is to look at how Southway delivers its services and how much it costs. The Panel then reaches its conclusions and makes recommendations to Southway’s People and Places Committee to ensure that tenants receive the best and most efficient services possible. There is a fair amount of commitment involved and the Panel tend to meet every fortnight while carrying out a review.
Meet the Panel
Liam Murphy - Chair
I have lived in my current home all my life and have been the tenant for seven years. I was the first member of Southway’s Timebank to exchange hours. I have served on the Southway Board and I’m a member of the Residents Consultative Group. As a member of the Scrutiny Panel I feel I am contributing to a very influential group and making a difference for both tenants and Southway as an organisation.
Jim Hutton - Deputy ChairI have been a tenant in Chorlton for the last four years. I sit on Southway’s external complaints panel (Independent Tenant Solutions) and the Complaints Service Improvement Group (SIG). I have a particular interest in the environment and also attend the Environment SIG. Being a panel member can be challenging at times but I find it extremely rewarding.
I have lived in Didsbury for 55 years and love being part of a great neighbourhood. I am a committee member of our local community group and enjoy helping to organise and run fundraising activities while also creating a community spirit. I enjoy scrutiny and have learnt new skills and met some lovely people.
- View Scrutiny Reports
- What do they do?
Resident Consultative Group
The Consultative Group is made up of tenant group representatives, 2 leaseholders, two owner-occupiers, tenants and Southway staff. The group meets every six weeks to discuss policies and current issues. It influences decisions and helps to shape services.
We are always looking for tenants to join this group. If you are interested in current issues and would like to regularly see how Southway is performing, this group is for you! Joining this group will take up approximately two hours of your time every six weeks. Please contact Maureen Ward or Tina Murphy here.