Southway Housing Trust

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Leaseholders

People who have bought their flat from the City Council or from Southway are called 'leaseholders'.

A lease is a private contract between the leaseholder and the owner of the building as a whole - Southway Housing Trust. It describes who is responsible for doing what.

Repairs and maintenance

We are responsible for:

communal areas - staircases, corridors, lifts, gardens and pathways
structural and exterior repairs - foundations, outside walls, the roof, window frames, external doors and frames, service pipes and ducts

You pay a regular "service charge" to us to cover the costs of this work. You may also pay for other services like caretaking. We send you a regular service charge statement telling you where you are up to with your service charge account.

If your building needs a repair to a communal area, or there is a structural problem report it online, or contact us.

Ways to pay your Service Charge

First option:
If you want to pay by Credit/Debit Card, please telephone 0161 448 4237

Second Option:
Internet Banking
If you use internet banking, you can use your banks on-line payment section to pay us. You will need to enter our following bank details to make the payment and please enter your personal reference number to ensure the payment reaches your account.

Barclays Bank plc (51 Mosley Street, Manchester)

Sort Code 20-55-34

Account Number - 10369403

Independent leaseholder advice and support If you have any questions about leasehold property, the Government-funded Leasehold Advisory Service can offer free advice. They also offer a mediation service, which helps to settle disputes.

A not-for-profit landlord managing and improving over 5,900 homes in South Manchester

Leaseholders

Ways to pay your Service Charge