Tenant Services
We are absolutely committed to providing exceptional customer care. We’re here to help and support you – from ensuring your home and neighbourhood is well. maintained and cared for, through to helping you cope with financial difficulty or other problems such as anti-social behaviour.
Please contact us straight away if you need help, information or advice about any aspect of your tenancy. We’ll be more than happy to hear from you.
Our wide range of services includes:
We are proud of our repairs and maintenance service which includes timed appointments as well as emergency call-out services.
We can help you resolve any problems you may be having with anti-social behaviour or neighbour disputes.
We’ll work closely with you to help you maintain your independence and ensure you are receiving all the financial help you are entitled to.
We’ll help you with all aspects of paying your rent and claiming benefits.
Advice on all things relating to saving and borrowing money, utility bills with information, advice and events happening near you.
This link takes you to all the information for your tenancy to become a success.
This link takes you to the publications page where all our leaflets are kept, including those related to energy efficiency in your home.