Repairs you must do yourself
We must do certain repairs by law - on the structure of your home, on gas, electricity, plumbing, heating installations and so on. These repairs are free.
But there are other, smaller jobs that you must do yourself - although we will do many of them if you are elderly or disabled.
Examples of repairs you must do yourself
If you order one of these repairs, we will ask you to do the work yourself - unless the repair is marked [SW] and the only people living in your home are elderly or disabled.
- a faulty fitting not put in by the city council or Southway (unless you have an agreement for us to maintain it) - such as cookers, fridges, showers, window blinds, window locks.
- hairline cracks in plaster.
- broken or missing plugs and chains for a basin or sink. [SW]
- relighting pilot lights. [SW]
- telephone points
- TV aerials and sockets (unless they are communal).
- loss of keys.
- internal decoration (paintwork and wallpaper) and floor coverings.
- fixtures and fittings (like coat hooks, curtains, curtain rails and washing lines)